De Vere Horsley Estate, East Horsley

The hotel has beautiful grounds and generally great facilities, which is perfect for business functions or a lovely retreat. The staff was exceptionally helpful and ensured everything was organized well. However, I found the rooms to be a bit small and dated with some cleanliness issues, which detracted from the overall experience.

I had a mixed experience during my stay. On the positive side, the hotel had beautiful grounds which I enjoyed exploring, and the breakfast buffet was delightful with a great selection. However, the service was hit or miss, with some staff being helpful while others faltered, and the signage was quite confusing, making it hard to locate certain areas. Overall, it was a decent stay but not without its flaws.

The hotel has a stunning location with beautiful grounds that truly impress upon arrival. The breakfast was delightful, offering a great start to each day, though I did encounter some challenges with noise and cleanliness. Customer service seemed inconsistent, but when the staff were available, they provided helpful assistance. The decor could use some updates, particularly in the rooms, which were not as clean as expected.

The hotel boasts beautiful grounds within a historic setting that truly adds to its charm. I found the room to be clean and comfortable, though without the luxury of room service, it fell short of expectations. Dining options were decent but could use some improvement, especially regarding breakfast. Overall, it's a lovely place with potential, but clarity on amenities would enhance the experience.

I had a mixed experience at this hotel. The tranquil setting and beautiful grounds were magnificent, and the breakfast was definitely a highlight. However, I encountered significant noise issues from neighboring rooms, which detracted from my stay. The service was inconsistent, and the check-in process could use improvement, but the pool was a nice bonus for relaxation.