The hotel offers amenities for your comfortable stay and unforgettable experiences
Refreshing Pool
“I loved the pool area, which was clean and warm, providing a perfect escape for some relaxation.” view full review
Luxurious Amenities
“The toiletries in the bathroom were high-quality, adding a touch of luxury to my stay.” view full review
Well-Equipped Gym
“The gym had modern equipment and was spacious, allowing for a great workout experience during my visit.” view full review
Delicious Breakfast
“The breakfast buffet offered a fantastic selection of hot and cold items, making each morning good.” view full review
General
No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Luggage storage
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Housekeeping
Laundry
Dry cleaning
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Spa & Leisure
Indoor swimming pool
Garden area
Room features
Air conditioning
Heating
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Ockham Road South, East Horsley, Surrey,
East Horsley,
United Kingdom,
KT24 6DU,
Surrey
Map view
Ockham Road South, East Horsley, Surrey,
East Horsley,
United Kingdom,
KT24 6DU,
Surrey
City landmarks
Polesden Lacey House Polesden Lacey House Polesden Lacey House Great Bookham
Polesden Lacey Estate
2.5
mi
Epsom Road
Adam Aaronson Glass Studio
4700 ft
Church
Church Of St Mary The Virgin
2900 ft
Teatro
3100 ft
Pine Grove Bridge
3900 ft
Outdowns Bridge
4100 ft
Kingston Avenue
Kingston Meadows
1.3
mi
Golf Course
Effingham Golf Club
1.4
mi
Stoney Dene Bridge
4900 ft
Outlands Bridge
5100 ft
Park
Hatchlands Park NT
1.9
mi
Horse Close Bridge
1.1
mi
Dorking Arch bridge
1.1
mi
Briary Hill Bridge east
1.3
mi
The Methodist Church
1.2
mi
Oak Hangar Bridge
1.2
mi
Church
Church Of St Lawrence
1.4
mi
East Clandon
National Trust
2.0
mi
Church of Our Lady of Sorrows
1.4
mi
Falcon Arch
1.3
mi
Golf Course
Drift Golf Club
1.7
mi
Effingham Methodist Church
1.3
mi
Church
Church Of All Saints
1.8
mi
Elizabeth Green Hall
1.7
mi
Great Bookham
Tithe Barn
1.8
mi
Hatchlands
National Garden Scheme
1.9
mi
Paintballing
2.4
mi
Nearby
Church
Church Of St Martin
900 ft
Theatre
The Nomad Theatre
1200 ft
Restaurants
Goose
1000 ft
9 Bishopsmead Parade
Reviews and Ratings
Feedback from previous guests about their experience.
74%
were satisfied with the hotel and would gladly return
Stunning grounds
Delicious breakfast
Cleanliness issues
Inconsistent service
7.4/10
Very good
Rooms
6.6
Location
8.8
Service
7.2
Dining
7.6
Guest reviews
7.4/10
based on 5 reviews
7.9
7.9/10 based on 2603 reviews
Sebastian
United Kingdom,
MarchÂ
2025
7.6/10
The hotel has beautiful grounds and generally great facilities, which is perfect for business functions or a lovely retreat. The staff was exceptionally helpful and ensured everything was organized well. However, I found the rooms to be a bit small and dated with some cleanliness issues, which detracted from the overall experience.
Rooms
6.0
The rooms were on the smaller side, with some areas needing attention and a little updating. Unfortunately, cleanliness could also improve, as I noticed some dusty surfaces.
Service
9.0
The service staff was friendly and welcoming, often checking in to ensure I was satisfied. They really went above and beyond to assist guests.
Location
9.0
The hotel is situated in stunning grounds that add to the charm of the stay, making it a picturesque retreat for guests. It's also conveniently located near local attractions.
Dining
7.0
While the breakfast buffet offered a decent selection, it felt a bit crowded and some items ran out quickly. It could benefit from better organization during peak times.
Facilities
7.0
The facilities were generally good, with a lovely pool and gym that added value to the stay. However, some areas felt a bit tired and could use a refresh.
Mia
United Kingdom,
JanuaryÂ
2025
7.4/10
I had a mixed experience during my stay. On the positive side, the hotel had beautiful grounds which I enjoyed exploring, and the breakfast buffet was delightful with a great selection. However, the service was hit or miss, with some staff being helpful while others faltered, and the signage was quite confusing, making it hard to locate certain areas. Overall, it was a decent stay but not without its flaws.
Rooms
7.0
The room I stayed in was small and a bit cramped, but it was clean enough for a short stay.
Service
6.0
Service was inconsistent; some staff were very accommodating, while others seemed overwhelmed and unhelpful.
Location
8.0
The location was good, with easy access to nearby attractions and local pubs.
Dining
9.0
Breakfast was a highlight with lots of options available, really impressive for a hotel.
Facilities
7.0
Facilities were decent, but there could be improvements, especially in signage and navigation throughout the hotel.
Louis
United Kingdom,
SeptemberÂ
2024
7.4/10
The hotel has a stunning location with beautiful grounds that truly impress upon arrival. The breakfast was delightful, offering a great start to each day, though I did encounter some challenges with noise and cleanliness. Customer service seemed inconsistent, but when the staff were available, they provided helpful assistance. The decor could use some updates, particularly in the rooms, which were not as clean as expected.
Rooms
6.0
While the room was nice in terms of decor, it could have been cleaner, with noticeable dust and some maintenance issues.
Service
7.0
The service was helpful when I could find someone, but there were gaps that left me wanting more consistency.
Location
9.0
The location is fantastic for enjoying nature, with easy access to lovely landscapes, creating a peaceful retreat away from the city.
Dining
8.0
Breakfast was especially good, with a wide selection and great quality. However, some lunch prices felt a bit high for what was offered.
Facilities
7.0
The facilities were decent, with some areas in need of attention, but the scenic grounds provided a wonderful space to relax.
Stunning grounds
Cleanliness issues
Jessica
United Kingdom,
SeptemberÂ
2024
7.4/10
The hotel boasts beautiful grounds within a historic setting that truly adds to its charm. I found the room to be clean and comfortable, though without the luxury of room service, it fell short of expectations. Dining options were decent but could use some improvement, especially regarding breakfast. Overall, it's a lovely place with potential, but clarity on amenities would enhance the experience.
Rooms
8.0
The room was clean and reasonably spacious with great amenities, although a bit more seating would have improved comfort.
Service
7.0
The service was generally pleasant, but the absence of room service and some staff visibility left something to be desired.
Location
9.0
Surrounded by serene grounds and historic architecture, the hotel's location was picturesque and ideal for a relaxing retreat.
Dining
6.0
While the breakfast had a good selection, the lunch options and service fell short of expectations, lacking variety and proper temperature.
Facilities
7.0
The grounds and amenities, especially by the Horsley Tower, were lovely, though the pool area lacked staff presence.
Molly
United Kingdom,
SeptemberÂ
2024
7.6/10
I had a mixed experience at this hotel. The tranquil setting and beautiful grounds were magnificent, and the breakfast was definitely a highlight. However, I encountered significant noise issues from neighboring rooms, which detracted from my stay. The service was inconsistent, and the check-in process could use improvement, but the pool was a nice bonus for relaxation.
Rooms
6.0
The room was tastefully decorated and clean but suffered from poor soundproofing, making it hard to enjoy a peaceful night.
Service
7.0
Service was friendly, but the staff seemed overwhelmed at times, especially during breakfast.
Location
9.0
The hotel is ideally located within scenic grounds, close to public transport and local attractions.
Dining
8.0
Breakfast was excellent with a good variety, though during busy periods, food replenishment was slow.
Facilities
8.0
The pool area was relaxing and well-maintained, adding a nice touch to the facilities offered.
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